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Post by Swampy on Oct 11, 2012 23:26:44 GMT -5
Since I went to law school, a long time ago, I have noticed that restaurants and other businesses have offered better services and are more customer-friendly. I do think this is due to global competition, but I don't know.
Does anyone have anything to say about this?
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Post by boxcar on Oct 12, 2012 2:28:02 GMT -5
Service depends on the size of the tip.
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Post by Deleted on Oct 12, 2012 8:02:36 GMT -5
If anything, "services" have gotten worse. However, I agree with Roth.
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Post by dontom on Oct 12, 2012 12:05:17 GMT -5
Since I went to law school, a long time ago, I have noticed that restaurants and other businesses have offered better services and are more customer-friendly. I do think this is due to global competition, but I don't know. Does anyone have anything to say about this? Aren't you old enough to remember when every service station would check your oil, air in your tires and pump your gasoline? When doctors would make house calls? When milk was delivered? As the population has increased, services went way down. -Don- Reno, NV
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Post by dontom on Oct 12, 2012 12:13:35 GMT -5
Service depends on the size of the tip. Maybe if we could tip in advance. In most Asian countries, there's no tipping. Not even in Japan. And it's on the decrease. Seems they don't tip in Hong Kong any more, but did in the 1980's. I never noticed any difference in service. I think tipping is a stupid idea. Just add the service charge to the bill. Some people never tip, some always do. It's more fair to the waiters if they just add it to the bill. If you don't like the service, go elsewhere. Some of the best service I have found in places such as China where they do not expect a tip from anybody. In fact, tipping used to be illegal in China. -Don- Reno, NV
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Post by boxcar on Oct 12, 2012 12:14:09 GMT -5
Don, you forgot the ice man and his horse that crapped in the alley.
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Post by dontom on Oct 12, 2012 12:17:46 GMT -5
Don, you forgot the ice man and his horse that crapped in the alley. There's many I didn't list. Even the TV repair man that would come to your home. -Don-
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Post by Swampy on Oct 12, 2012 21:15:12 GMT -5
Well, I've noticed better services in the restaurants, and, for some other firms, they don't have the bad attitude anymore.
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Post by Sir John on Oct 12, 2012 22:12:33 GMT -5
Possibly a survival strategy?
SJ
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Post by Swampy on Oct 13, 2012 16:46:52 GMT -5
Possibly a survival strategy? Exactly. With increasing competition, businesses have to provide better services or go under. I don't know about the times when milk was delivered to everyone's doorstep, though I do understand people's real incomes were not as high as now, but I get the impression at least in Canada that, well, services have improved since my days as an undergrad.
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Post by dontom on Oct 13, 2012 17:36:49 GMT -5
though I do understand people's real incomes were not as high as now, but I get the impression at least in Canada that, well, services have improved since my days as an undergrad. I strongly disagree with both. Before, people generally had more disposable income and didn't need credit as much and services used to be a lot better. Just compare the service at a gas station in the early 1960's to today. Or a house call from a doctor. Or countless other things. What services have improved? I cannot think of anything at all. Here in CA, you now cannot get served a glass of water in a restaurant without asking for it. It used to be that you didn't even have to ask and was served as soon as you sat down at a table. Seems all services are terrible these days. And we didn't notice any of it to be better in Canada. So WTF are you guys talking about? -Don- SSF, CA
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Post by jerryfmcompushaft on Oct 14, 2012 9:36:47 GMT -5
Don, It's all realative. They are used to no service at all so any little bit seems like an imporvement. Those of us old enough to remember what service was really like do not see any improvement. And it is not only the actual acts themselves, but the attitude of the folks who are serving us... much degraded.... I'm proud of myself.....
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Post by Swampy on Oct 14, 2012 10:22:30 GMT -5
Well, we may be used to a milkman delivering milk, but that was a time when many people like that milkman not earning good income. In virtually all modern societies, the upper crust had servants and good service until the societies modernized, by which time the children of those servants got better jobs. That was what happened in the US, not to mention Asian countries. So a comparison of services between 1950 and 2012 is not apt, never mind a comparison between 1776 and now.
I'm talking of the level of service from 1990 to now.
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Post by dontom on Oct 15, 2012 3:31:16 GMT -5
Well, we may be used to a milkman delivering milk, but that was a time when many people like that milkman not earning good income. Back in those days, that milkman could probably support a family of four in an average house which he owns. I'm talking of the level of service from 1990 to now. Why didn't you say so? But I don't notice any obvious differences between 1990 and today. But a gigantic obvious difference between 1960 and 1990. -Don- SF, CA
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Post by jerryfmcompushaft on Oct 15, 2012 4:50:14 GMT -5
Right, Don. The numbers may have been smaller, but the wages were more than adequate. Very few mothers were required to work outside the home when I was a kid. Now most of them are. Minimum wage was $.50 per hour but gas was $.25 a gallon, bread $.05 a loaf and you could get a BIG candy bar for a penny.... big numbers do not nevcessarily a big income make....
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